FAQs

FAQs

Essential Answers For Your Queries

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+44 7301 230906

postopcompanionship@proton.me

What is a Post-Operative Companion Service?

We provide non-clinical companionship, hospital-to-home escort, and practical wellbeing support for adults recovering after surgery or medical procedures. Our service is designed for individuals who may not have family or friends available to assist them after discharge.

Our concierge service includes professional escort from hospital or clinic to home, assistance settling in comfortably and optional companionship support during the early recovery period.

Yes. We provide escorted transport and accompaniment from hospitals, day surgery centres, clinics and medical appointments across London.

Companions may assist with:

  • Settling in comfortably at home

  • Meal and drink preparation

  • Mobility reassurance

  • Emotional support and companionship

  • General wellbeing assistance

  • Medication reminders (not administration)

Yes. All companions undergo Enhanced DBS checks and are carefully selected for professionalism, reliability and safeguarding awareness.

Yes. We welcome referrals from hospitals, clinics, consultants, physiotherapists, pharmacies and healthcare professionals.

We recommend booking as early as possible, particularly for planned procedures. However, we will always do our best to accommodate short-notice requests.

Yes. We provide discreet recovery companionship and escorted support for international patients attending procedures or treatment in London.

Who is this service suitable for?

Our service is ideal for:

  • Patients living alone

  • Older adults recovering at home

  • Individuals without local family support

  • International visitors undergoing treatment in London

  • Patients requiring an escort after anaesthesia or sedation

No. We are a non-clinical companionship and wellbeing support service. We do not provide medical treatment, nursing care, medication administration or personal care services.

Yes. Overnight companionship can be arranged depending on the patient’s needs and recovery plan.

We do not:

  • Administer medication

  • Provide nursing or medical care

  • Perform wound care

  • Provide emergency medical services

Absolutely. We respect the privacy and dignity of every client and all enquiries are handled discreetly and confidentially.

We currently provide services across London and surrounding areas.

You can contact us through our website enquiry form, by email or by telephone to discuss your recovery support needs.

Our companions are trained to contact emergency services or the client’s nominated emergency contact if urgent medical assistance is required.