Terms & Conditions

Terms & Conditions

Welcome to Post-Op Companionship Ltd. By accessing and using this website, you agree to the following terms and conditions. Please read these terms carefully before using our services.

1. About Our Service

Post-Op Companionship Ltd provides non-clinical post-operative companionship and recovery support services designed to assist patients during their transition from hospital to home.

Our services are intended to provide practical assistance, reassurance and companionship. They do not replace medical care, nursing services or professional healthcare advice.

2. Use of Website

The information provided on this website is for general guidance only. While we aim to keep information accurate and up to date, we do not guarantee that all content is complete or suitable for every individual situation.

You agree to use this website responsibly and only for lawful purposes.

3. Booking & Enquiries

Submitting an enquiry through our website does not guarantee availability or confirmation of services.

All services are subject to:

  • Availability
  • Individual recovery requirements
  • Suitability assessment
  • Agreed arrangements

A member of our team will contact you to discuss your needs and next steps.

4. Service Boundaries

Our companions provide non-clinical support, including practical assistance and emotional reassurance.

They do not:

  • Provide medical diagnosis
  • Administer medical treatment
  • Replace healthcare professionals
  • Perform clinical procedures unless separately agreed through appropriate services

5. Client Responsibilities

Clients and their representatives must provide accurate information regarding recovery needs, preferences and any relevant circumstances to help us provide appropriate support.

6. Payments & Cancellations

Pricing, payment terms and cancellation arrangements will be discussed and agreed before services begin.

7. Website Content

All website content, including text, design, branding and materials, belongs to Post-Op Companionship Ltd unless otherwise stated.

Content may not be copied, reproduced or used without permission.

8. Limitation of Liability

Post-Op Companionship Ltd provides support services with professionalism and care. However, we cannot be held responsible for circumstances outside our reasonable control.

9. Contact

For questions regarding these terms, please contact us through the details provided on our website.